Terms and Conditions

By accessing and using this Service, you accept and agree to be bound by these Terms. In addition, when using this Service, you shall be subject to any posted guidelines or rules applicable to such services.

If you do not agree to these Terms, you must not use the Service. We reserve the right to modify these Terms in accordance with Section 15 below.

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

For information about what personal data we collect when you create an account and how we process it, please refer to our Privacy Policy, available at https://consono.ai/privacy-policy/.

The Service and its original content, features, and functionality are and will remain the exclusive property of Consono and its licensors. The Service is protected by copyright, trademark, and other laws of Belgium, the European Union, and applicable international conventions.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Consono.

All rights reserved. Nothing in these Terms constitutes a transfer of any intellectual property rights from us to you.

Our Service may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates any applicable national, European Union, or international law or regulation
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including unsolicited commercial communications in breach of the Belgian Code of Economic Law or the ePrivacy Directive
• To impersonate or attempt to impersonate Consono, a Consono employee, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
• To attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Service
• To introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• To use any robot, spider, or other automatic device, process, or means to access the Service for any purpose without our prior written consent
• To use the Service in any manner that could disable, overburden, damage, or impair the Service
• To process personal data through the Service in violation of the GDPR or any other applicable data protection law

We strive to provide a reliable and uninterrupted Service. However, we do not guarantee that the Service will be available at all times or that it will be free from errors, viruses, or other harmful components.

We reserve the right to withdraw or amend the Service, and any service or material we provide on the Service, in our sole discretion with reasonable notice where practicable. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period, except where such liability cannot be excluded under applicable law.

From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users, for maintenance or other operational reasons.

Our Service may use cookies and similar tracking technologies in accordance with the Belgian Act of 13 June 2005 on Electronic Communications (as amended) and the ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC).

Strictly necessary cookies, which are essential for the Service to function, may be placed without your consent. For all other cookies (including analytics, functional, and marketing cookies), we will obtain your prior consent through our cookie consent mechanism before placing them on your device.

You can manage your cookie preferences at any time through our cookie settings. For full details on the cookies we use and how to manage them, please refer to our Cookie Policy, available on our website.

Our Service may contain links to third-party websites or services that are not owned or controlled by Consono.

Consono has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Consono shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by applicable Belgian and EU law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Nothing in this section excludes or limits liability that cannot be excluded or limited under mandatory Belgian or EU law, including liability for wilful misconduct (opzettelijke fout / faute intentionnelle) or gross negligence (grove fout / faute lourde).

Where we process your personal data, you have rights under the GDPR, including:

• Right of access (Art. 15 GDPR) — to obtain confirmation as to whether your personal data is being processed and to access such data
• Right to rectification (Art. 16 GDPR) — to have inaccurate personal data corrected
• Right to erasure (Art. 17 GDPR) — to request deletion of your personal data under certain circumstances
• Right to restriction of processing (Art. 18 GDPR) — to restrict the processing of your personal data in certain situations
• Right to data portability (Art. 20 GDPR) — to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object (Art. 21 GDPR) — to object to the processing of your personal data based on legitimate interests or for direct marketing
• Right not to be subject to automated decision-making (Art. 22 GDPR) — including profiling, that produces legal effects concerning you

To exercise any of these rights, please contact us at info@consono.ai. We will respond to your request within one (1) month, which may be extended by a further two (2) months where necessary, taking into account the complexity and number of requests (Art. 12(3) GDPR).

To the fullest extent permitted by applicable Belgian and EU law, Consono, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorised access, use, or alteration of your transmissions or content

To the extent permitted by applicable law (and subject to the consumer protection carve-out below), you agree to hold harmless Consono and its licensors and licensees, and their employees, contractors, agents, officers, and directors, from and against any and all third-party claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorney's fees), resulting from or arising out of:

• Your use and access of the Service in breach of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your Content caused damage to a third party

We reserve the right, at our sole discretion, to modify or replace these Terms. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. Notice may be given by email to the address associated with your account or by a prominent notice on the Service.

Where changes affect the processing of your personal data, we will ensure that appropriate legal bases exist under the GDPR before the changes take effect, and where necessary, we will seek your explicit consent.

If you do not agree to the revised Terms, you may terminate your account in accordance with Section 9.2. Continued use of the Service after the effective date of the revised Terms constitutes acceptance of the new Terms.